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| VanWellis IT Solution |
Introduce you with sophisticated Call Center System with web based application method of approach.
What exactly the point of Call Center System itself?
In VanWellis perspective, it is not only division to handling incoming calls or a division name without essence. It is about features of call center system. The features to help enterprise evaluate, monitor all the operation in one single screen. It should ease the enterprise to explore more, evaluate more, monitor more about their services level through call center system.
As expertise on web based application developers which create Marketing applications especially for Call Center System, VanWellis has many experiences on assist enterprise receive their right results: the percentages of service stages itself which able to ease measure by Call Center System.
VinnoComm
Call Center System in Indonesia has three main packages which able to used separately.
Inbound & Outbound
Capture Complaint Management – Module to track; record all the historical of customer base on Call per period basis, status level, urgency, detail, area, supported with CTI System
Telesales
Support with Script (CATI System - User define Script) and Call Plan – Plan your Marketing Campaign systemize and recorded. Choose your best agent to execute, pick the day to approach the best lead and create deals.
Contact Center Management
Integrated with Email & SMS to support you communicate with customers. More flexible and wide range of communication’s channel.
All customers have their free to choose what kind of packages that they want to use. All the key features such as IVR, CTI, CATI, Recording, Monitoring, Dashboard, Contact Management are included as well.
VinnoComm – Call Center system in Indonesia proudly develop by VanWellis Indonesia to help Enterprise ease the way of communcation.
